A business phone system is a unique phone number that is distributed geographically. Business phone systems are generally used to forward all incoming calls to another number. You can transfer all calls to any other number like your office number, home number, or any landline number also. Suppose, you are working from home one day and want all calls at your home phone number, then you can do this by using the business phone system. In the technical field, business phone systems are called direct inward dialing systems (DIDs) which do not require any special hardware device like or cable connection (another SIM card or new phone).
Business phone systems are not associated with a specific mobile phone as they are used to forward an incoming call. When you use the business phone system for calling either in a roaming area or in another country, call charges will be incurred at local call rate charges. So, this phone number is also helpful in saving your money.
Why we use a business phone system?
Many people have some questions in their minds regarding the business phone system. We have given some solutions so that they will get their desired answer for using business phone systems.
Roaming and international calls are at an affordable price – business phone systems are not specific for any area. They can be set to any country or city code. If you are living in New York City, then you will also get your business phone system from Los Angeles city without any difficulty.
Forwarding calls to any device is so easy – A business phone system can be created to transfer the call to any device like a landline number or nay another number. Suppose, you have one mobile number and you get several calls at the same time. You must create a business phone system so that all incoming calls will be transferred to another number.
Create automated phone campaigns – A business phone system which is an Ooma alternative also has a facility to send a voice SMS, text SMS, or to connect to the recorded call. In a call center, when a customer calls to customer care executive (CCE) to solve his queries, CCE may send a test SMS or voice SMS to him or her or may connect to that call to a recorded call but the customer will not get an idea either he is talking to CCE or connected to the recorded call.
The benefit of using a business phone system:
Many business or startup businesses may use the business phone systems to avoid expensive call charging bills. The business phone system can be set to forward the incoming calls to any other phone so that all employees will receive an incoming call on their phone system. Business phone systems are mostly used in call centers to solve all customers’ queries at the same time.
Several reliable providers give you a business phone system at a very reasonable price. You have to pay only $5 to $10 per month for using the business phone system. Many users want to use the free number, they are free but you have to pay only a little amount of money as $1.